Local Shipping Policy

At We Choose Local, every retailer on our platform is a local business, ensuring that your purchases directly support the Guelph community. Whether you prefer the convenience of having your items delivered or picking them up in-store, our platform makes it easy. We Choose Local is dedicated to simplifying how you discover and shop locally, enhancing your ability to find exactly what you need close to home.

Here’s a detailed overview of our shipping policy, designed to keep things simple and convenient for all our customers in the Guelph area:

• Delivery area: Next day delivery is offered to addresses within the Guelph city limits,
• Order Placement and Cut-off Time: Place your orders by 2:00 PM to enjoy next-day delivery. Orders after this time move to the next business day’s delivery schedule.
• Delivery Schedule: We deliver six days a week, Monday through Saturday. No deliveries are made on Sundays, and orders after Saturday’s cut-off are delivered on Tuesday.
• Shipping Fees: Enjoy free shipping on all your orders until April 2025 as part of our promotional launch, applicable within the Guelph city limits.
• Shipping Method: Our partnership with local delivery services ensures your purchases arrive promptly and supports other local businesses.
• Tracking: After dispatch, you’ll receive an email with a tracking number to monitor your delivery’s progress via our partner’s system.
• Customer Support: For any delivery issues or inquiries, contact our customer service at support@wechooselocal.com or 548-557-1289. We’re here to help!
• Order Modifications: Change or cancel your order directly on our platform before it’s processed for delivery.
• Returns and Exchanges: We aim for your complete satisfaction. Please see our Returns Policy for detailed information on returning or exchanging items.

Our goal is to make shopping local a hassle-free and rewarding experience. If you need further assistance or have any questions, don’t hesitate to reach out to our support team.